We have collected the questions most often asked by people looking at the INFINOX trading environment for the first time. What follows is general information for learning purposes; always confirm the actual terms against the official screens and the applicable entity at the time you use the service.
The range covers forex, indices, commodities, share CFDs, futures CFDs, bonds and cryptocurrency CFDs. A CFD is a way of taking part in price movements without holding the underlying asset directly, and because of leverage, losses grow along with profits. Even where instrument names look similar, their pricing, trading hours and the factors that move them differ, so start by reviewing the structure of each market in the trading instruments guide, then re-check actual availability and contract terms in the official product information.
MT4 is the familiar environment for traditional charting, indicators and EA use, while MT5 can offer a wider selection of timeframes, order types and market analysis tools. The web platform is accessed through a browser with no installation, and the mobile app is useful for monitoring while you are on the move. Account type, operating system and regional availability should be checked before you install, and installation files should be obtained only from official pages and official app store routes. The differences between environments are set out in the platform guide.
There are four stages: registration, identity and address verification, preparing funds, and using the platform. On the registration screen, check the providing entity, the countries served, the terms and the scope of service, and submit any requested documents only through official secure channels. This community does not handle account-opening reviews or deposits and withdrawals, and has no involvement in approvals or rejections. The items to check at each step are listed in what to check before you start.
Costs break down into spreads, commissions, swaps and currency conversion charges, while for margin you need to check leverage, maintenance margin and the stop-out level on your account screen. Trading hours can change with market holidays, daylight saving time and daily maintenance, and it is safer to verify minimum trade size, tick value and how profit and loss are calculated in a demo environment first. Live prices, spreads, margin and trading hours are all subject to change, so use your account screen and the official product information as your reference rather than a community explanation.
No, they cannot. Deposits, withdrawals, identity verification and account unlocking are handled only through official support channels, and we have no authority here to look up accounts. Do not post account numbers, screenshots of your trading history or photographs of identity documents on the board or in comments, and do not send funds to an operator or to any account held in an individual's name. Under no circumstances will we contact you first to request a transfer. For which channel handles what, see the enquiry routing guide.
Whether automated trading is permitted depends on the account, the platform and the broker's terms, so check the latest requirements in the official documentation. HP-COSMOS is a session-based EA that operates on the NAS100 M5 chart in MetaTrader 5, and purchase enquiries are accepted for four instrument groups: NAS100, XAUUSD, FX and BITCOIN. It is free for new sub-members of the community, the indicated price for general members is USD 3,000, and the terms may change without prior notice. For details, read the HP-COSMOS EA guide and apply via contact us.
No. This is an independent community offering information and learning features only, and it is not an official site operated, approved or endorsed by INFINOX or any affiliated company. The brand name is used solely for descriptive purposes and to identify the source; trading accounts, identity verification, deposits and withdrawals and complaints are handled by the official services of the applicable entity. Our independence and the basis on which trademarks are used are set out in the legal and risk notice.
Leveraged products such as forex and CFDs can produce rapid and substantial losses as prices move, and they are not suitable for every user. Sudden market moves, gaps and a lack of liquidity can result in losses larger than expected, and even small price movements can generate large profits or losses relative to the notional value. Margin, trading hours, costs and the products offered vary by entity, region and point in time, so read the product documentation, obtain independent professional advice if needed, and then make your own judgement. Before trading a live account, we recommend practising order placement, closing positions and stop procedures on a demo account.